Privacy Policy

1. Information We Collect

When you book a service, create an account, or contact us, we may collect the following information:

• Name, email address, and phone number
• Vehicle information (make, model, year, type, license plate)
• Service address or zip code
• Appointment preferences and service history
• Payment information (processed securely through Stripe — we do not store card details)
• Photos taken before or after service (with your consent)

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm your detailing appointments
• Send appointment reminders and follow-up communications via email or SMS
• Process payments and deposits securely
• Manage loyalty rewards and membership benefits (NND Club)
• Improve our services based on your feedback and ratings
• Contact you about promotions or maintenance plans (only if you have opted in)

3. SMS & Email Communications

By providing your phone number and checking the appointment notifications box when booking, you agree to receive appointment-related text messages (quotes, confirmations, reminders, and scheduling updates) from Nick's Noteworthy Detailing via SMS and email. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Marketing and promotional messages are sent only if you separately check the marketing opt-in box.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with trusted service providers (such as Stripe for payments, Twilio for SMS, and Resend for email) strictly to operate our business. These partners are obligated to keep your information confidential.

5. Data Security

We take reasonable precautions to protect your personal data. Payment processing is handled by Stripe, which is PCI-DSS compliant. We do not store credit card numbers on our servers. All data is stored securely and access is limited to authorized staff only.

6. Cookies & Local Storage

Our website may use basic cookies or local storage to remember your preferences and improve your experience. We do not use tracking cookies for advertising purposes.

7. Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you
• Ask us to correct or delete your data
• Opt out of marketing communications

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: